Focus on What Is Important Staying abreast of the network and security tasks necessary to run an efficient multi-location network takes you away from the tasks that most need your attention -- running your business. Cybera’s SMART|VIEW portal enables you to perform a multitude of network, security, and administrative tasks quickly and securely. SMART|VIEW is a convenient web portal available anytime and anywhere for your network administrators to manage your network in real-time.
Visability 24x7x365
One of the hallmarks of Cybera’s SMART|NETWORK is the proactive monitoring of the network 24x7x365. Cybera proactively provides information about customers' network, circuit status, and performance. SMART|VIEW provides access to key information about each customer's network including connectivity type and speed, order status on orders placed, and outage or trouble tickets being resolved. SMART|VIEW’s customer management portal is viewable from any Internet-connected Web browser using a secure login and password. Information accessible through SMART|VIEW is populated real time during the user session directly from Cybera’s operational systems.
Benefits:
- Enhances service functionality by integrating with other Cybera services
- Provides ability to manage all locations through a single portal
- Saves time and money by reducing staffing requirements, training, and maintenance
- Eliminates capital outlay for implementation
- Maintains control of your risk management solution
Service Features:
- Proactive Monitoring
- Performance Reporting
- Detailed per location network history
- Trouble/fault management
- Order tracking
- Status updates