NEW YORK, NY —(SEPTEMBER 18, 2007)—Gracious Home, Inc., a specialty DIY and home furnishings retailer located in the heart of Manhattan, today announced it has chosen Cybera’s SmartNetwork to provide a broadband backup network to all of its stores, its corporate office, and its Woodside (Queens) distribution center. Gracious Home is also relying on Cybera’s SmartNetwork to provide a PCI certified broadband network solution for over 100 point of sale (POS) terminals.

“No retailer can afford for even a single store site to go down due to unplanned network downtime. When our network is offline, our business is offline,” said Jim Linsalata, CIO of Gracious Home, Inc. “The Cybera network backing up our T1s has given us security and confidence that our network is resilient to outages and downtime—whatever their cause. Since this network supports all our point of sale, e-mail, voice, and data between locations, the Cybera network is a critical component of our business continuance strategy.”

SmartNetwork(sm) is a PCI compliant managed, MPLS-based broadband network for multi-site enterprises that surpasses competitor offerings in breadth of access technologies, custom routing designs, and managed firewall options—offered over the widest footprint available in North America.

“Our primary network is effective, but the SLA is several hours, so it’s important we have an alternative way to collect our POS data,” Linsalata said. “With the Cybera network in place, we can perform 100 percent seamless failover—no user or customer would even feel it. Better still, Cybera’s continuous monitoring sets itself apart. If the backup network is ever not in place, I get a call.”

Because Cybera’s SmartNetwork is proactively managed 24x7x365, it frees Gracious Home store and IT staff to focus on activities that drive revenue and promote company branding, rather than troubleshooting network outages on the self-managed primary network.

“The SmartNetwork is incredibly flexible, and the Cybera team’s knowledge of equipment and expertise working with retail facilities gives customers peace of mind and real results,” said Dan Glennon, senior vice president of marketing and strategy, Cybera. “Gracious Home is a leader in its application of a disaster recovery network in a retail environment, where time lost to a network outage is literally money flying out of the door.”

About Cybera (www.cybera.net)
Cybera, Inc. is a leading MPLS managed network service provider. Cybera offers customers an enhanced MPLS+ core architecture, a portfolio of cost-effective broadband access technologies, a five-part SLA, and nationwide broadband coverage. Cybera’s PCI compliant SmartNetwork is the secure wide area networking solution for the challenges faced by multi-site enterprises in the retail, restaurant, convenience store/petroleum, healthcare, and financial services industries.  As an application delivery platform, SmartNetwork leverages numerous merchant services gateways implemented and managed by Cybera to deliver superior performance for business-specific IP applications such as credit/PIN debit authorization, WiFi hotspot access, DVR, and other back-office applications.  In addition, Cybera’s industry-leading design, implementation, and management services ensure the SmartNetwork solution provides a measurably lower total cost of ownership over traditional carrier or transport wide area network alternatives. Cybera is a privately held company based in Nashville, TN, with venture capital backing led by Adams Street Partners, L.P., Chrysalis Ventures, L.P., and Claritas Capital, LLC. For more information, please visit www.cybera.net or call (866) 4CYBERA.

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