Cybera has strategic interconnect agreements with major carrier organizations providing the most comprehensive coverage in North America. Cybera maintains a neutral position relative to both carriers and hardware partners as a strategic element of the company’s business model. In doing so customers are protected from individual partner product or service related issues as Cybera continually monitors the reliability and efficiency of their vendor organizations.
Should issues arise, Cybera has senior level escalation paths to resolve those issues or the flexibility to transition to another type of access or a different carrier. This factor is a significant differentiator to services provided by telecom carriers. It is this high level of service that makes Cybera an excellent option for growing organizations with high service expectations.