Ron Johnson joined Cybera in May of 2009 as Vice President of Customer Service, responsible for Cybera's Solutions Management Center and customer advocacy. Prior to Cybera, Ron was Vice-President of Field Vendor Management for XM Satellite Radio, responsible for customer care outsourced operations. Previously, Johnson spent time in the defense contracting industry and furthered his operational management career in the telecommunications industry, successfully working his way up through the ranks at MCI/Worldcom and XO communication. Johnson earned his degree in Electrical Engineering from Oklahoma State University followed by and MBA from Amber University.