Kristen Hudson is the Vice President of Customer Operations. In this role, Kristen oversees the day to day operations for implementing customer solutions. Prior to joining Cybera in 2008, Kristen was with XO Communications, where she held leadership positions over various departments, including Service Delivery, Network Optimization and Dispute Resolution. Major accomplishments with XO Communications included reducing network expense in excess of $50M per year, centralizing service delivery and network optimization functions, and streamlining processes. Kristen holds a Bachelor of Arts degree in English from George Mason University.
